Question 1

All Smarlean dispensers are made of 100% virgin engineered ABS plastic.

Accepted Answer

All Smarlean dispensers are made of 100% virgin engineered ABS plastic, and the front cover can pass a 3000-drop test.

Question 2

Smarlean dispensers have a unique design, and the pumps are interchangeable within one universal dispenser

Accepted Answer

Yes, Smarlean dispenser has unique design, pumps are interchangeable in one universal dispenser,  more choice for customer and save cost for customers.Refer to the following pictures for details. Feel free to explore our top-selling products and contact us if you need further information! Smarlean H4 Commercial Touch Soap Dispenser, Refillable Foaming Hand Soap Dispenser The H4 manual soap dispenser with 1000 ml large capacity can meet various soap needs. Adjustable dose makes end-users can adjust suitable dose. Smarlean HF1 Commercial Hands Free Foam Soap Dispenser, Touchless Sanitizer Dispenser The automatic soap dispenser can be used as toilet seat cover cleaner, bathroom 3 in 1 shower soap dispenser and hand wash dispenser. Smarlean Commercial H3 Automatic Foam Soap Dispenser, Hands Free Hand Sanitizer The newly upgraded automatic soap dispenser which carries 2 infrared sensors can accurately detect your hand every time.

Question 3

Smarlean is a professional manufacturer of soap and paper dispensers. We are the ODM & OEM factory for Kimberly-Clark with more than 22 years of experience.
We have already made customized dispensers for some of the Top 500 companies, and some of our dispensers have sold millions.

Accepted Answer

Smarlean is a professional manufacturer of soap and paper dispensers. We are the ODM & OEM factory for Kimberly-Clark with more than 22 years of experience.We have already made customized dispensers for some of the Top 500 companies, and some of our dispensers have sold millions.Feel free to inquire about the MOQ for different customized requirements.I.Customized Logo & ColorCustomized logo MOQ: 200 pcsCustomized color dispenser MOQ: 1,000 pcsII.Customized Exclusive DispenserWe can also customize your exclusive dispenser, design the mold, and invest in production. Feel free to share your ideas with us.Also, you can check the following customization process and pictures of customized dispensers to learn more. If you'd like more information, feel free to click the following link or inquire with us.https://www.dispensersml.com/comm02/UNIQUE-SERVICES.htm

Question 4

We can provide different cartridges soap dispenser installation ways.

Accepted Answer

We can provide different methods for installing soap dispensers with three types of cartridges.Feel free to check the installation process of the H1 automatic soap dispenser below. If you need more information, welcome to inquiry us!

Question 5

There are 3 types of cartridges to choose from: refillable bottles, disposable bottles, or bags.

Accepted Answer

There are 3 types of cartridges to choose from: refillable bottles, disposable bottles, or bags.You're welcome to check the following pictures to learn more, and click the links to discover our best-selling products. Feel free to contact us anytime for more details! Smarlean Commercial H3 Automatic Foam Soap Dispenser, Hands Free Hand Sanitizer The newly upgraded automatic soap dispenser which carries 2 infrared sensors can accurately detect your hand every time. Smarlean H4 Commercial Touch Soap Dispenser, Refillable Foaming Hand Soap Dispenser The H4 manual soap dispenser with 1000 ml large capacity can meet various soap needs. Adjustable dose makes end-users can adjust suitable dose. Smarlean H5 Commercial Hand Soap Lotion Dispenser, Hand Liquid Soap Dispenser The commercial hand soap dispenser leads the industry with higher capacity, lower servicing requirements, less waste and less mess. Smarlean HF1 Commercial Hands Free Foam Soap Dispenser, Touchless Sanitizer Dispenser The automatic soap dispenser can be used as toilet seat cover cleaner, bathroom 3 in 1 shower soap dispenser and hand wash dispenser.

Question 6

HF1 3-in-1 Waterproof Hotel Automatic Soap Dispenser is your best choice

Accepted Answer

Owning a soap dispenser for the shower is extremely convenient. Many hotels use soap dispensers in the shower for easy access to soap and shampoo. Although many hotels provide complimentary soaps, lotions, and shampoos in individual bottles, a soap dispenser can eliminate the need to replace those bottles frequently. It also offers a simple and efficient way for guests to access toiletries. Choosing the right soap dispenser can make a significant difference in both hotel showers and home showers. One of the most effective things you can do is explore your options and choose the one that best suits your needs.There are many soap dispensers that operate with a lever. This lever is usually located under the dispenser, just behind the section where the soap (or shampoo or other liquid) is dispensed. The user simply needs to push or pull the lever to release the liquid in a specified amount. These are typically manually operated dispensers. You can often find them in versions that dispense only one type of liquid, or you might find ones with multiple dispensers. The sizes also vary, so consider how much soap or shampoo is used in your household or business daily, weekly, and monthly. This will help you decide which size is the best fit for your needs.Automatic soap dispensers for the shower are a great option if you prefer not to deal with a lever. Automatic dispensers release soap or shampoo when they sense your hands underneath. There’s no need to pull or push anything; simply ensure your hands are in the right spot to trigger the dispenser. These dispensers may require batteries or some maintenance. If it’s for use in the shower, make sure it’s safe for wet environments. Our HF1 3-in-1 Waterproof Hotel Automatic Soap Dispenser is an excellent choice. You can click the link below for more details. We also offer the matching AF2 fold tissue dispenser for you to consider. Smarlean HF1 Commercial Automatic Touchless Soap Dispenser, Dispenser for Shampoo and Conditioner The automatic soap dispenser can be used as toilet seat cover cleaner, bathroom 3 in 1 shower soap dispenser and hand wash dispenser. Smarlean AF2 Public Bathroom Toilet Paper Dispenser, Commercial Toilet Tissue Dispenser Easy fit this toilet paper dispenser into smaller washrooms – its compactness is ideal for healthcare and Hotel spaces. Smarlean AF6 Commercial 2 Roll Toilet Paper Dispenser, Double Toilet Tissue Dispenser The AF6 toilet paper tissue dispenser with fine lines and subtle curves provide clean lines and smooth surfaces.The upgraded double paper outlet greatly reduces the possibility of paper shortage.

Question 7

1.Keep the dispenser away from direct sunlight.
2. Change the pump regularly.

Accepted Answer

1.Keep the dispenser away from direct sunlight.2.Change the pump regularly.

Question 8

Smarlean soap dispensers meet ADA compliance, with specifications including a depth of less than 4 inches and a push force under 5 lbs.

Accepted Answer

Yes, Smarlean soap dispensers meet ADA compliance, with specifications including a depth of less than 4 inches and a push force under 5 lbs.Take a look at the picture below to learn more.Discover our best-selling products by clicking the links, and feel free to contact us anytime for more details! Smarlean H4 Commercial Touch Soap Dispenser, Refillable Foaming Hand Soap Dispenser The H4 manual soap dispenser with 1000 ml large capacity can meet various soap needs. Adjustable dose makes end-users can adjust suitable dose. Smarlean H5 Commercial Hand Soap Lotion Dispenser, Hand Liquid Soap Dispenser The commercial hand soap dispenser leads the industry with higher capacity, lower servicing requirements, less waste and less mess. Smarlean H7 Commercial Hand Sanitizer Pump Dispenser, Liquid Hand Soap Dispenser It can be used for toilet sterilizer and hospital hand sanitizer dispenser. it has a big window design for advertising use.

Question 9

One dispenser, three functions. Smarlean dispensers support foam, liquid, and spray pumps, all easily interchangeable.

Accepted Answer

Absolutely not! Smarlean dispensers come with a unique 3-in-1 patented design — foam, liquid, and spray pumps are all compatible with one dispenser and can be freely interchanged based on your needs.Check out the picture below for more details.Feel free to click on our best-selling product links, and don’t hesitate to contact us for more information! Smarlean Commercial H3 Automatic Foam Soap Dispenser, Hands Free Hand Sanitizer The newly upgraded automatic soap dispenser which carries 2 infrared sensors can accurately detect your hand every time. Smarlean H4 Commercial Touch Soap Dispenser, Refillable Foaming Hand Soap Dispenser The H4 manual soap dispenser with 1000 ml large capacity can meet various soap needs. Adjustable dose makes end-users can adjust suitable dose.

Question 10

Smarlean provides manual and automatic spray dispensers, known for their fine and consistent mist.

Accepted Answer

Yes, Smarlean provides manual and automatic spray dispensers, known for their fine and consistent mist.Please refer to the picture below for more information. You're welcome to click the relevant product links if you're interested. Smarlean Commercial H3 Automatic Foam Soap Dispenser, Hands Free Hand Sanitizer The newly upgraded automatic soap dispenser which carries 2 infrared sensors can accurately detect your hand every time. Smarlean H4 Commercial Touch Soap Dispenser, Refillable Foaming Hand Soap Dispenser The H4 manual soap dispenser with 1000 ml large capacity can meet various soap needs. Adjustable dose makes end-users can adjust suitable dose. Smarlean H7 Commercial Hand Sanitizer Pump Dispenser, Liquid Hand Soap Dispenser It can be used for toilet sterilizer and hospital hand sanitizer dispenser. it has a big window design for advertising use. Smarlean HF1 Commercial Hands Free Foam Soap Dispenser, Touchless Sanitizer Dispenser The automatic soap dispenser can be used as toilet seat cover cleaner, bathroom 3 in 1 shower soap dispenser and hand wash dispenser.

Question 11

Smarlean's H1, H2 automatic soap dispensers and H4 manual soap dispenser all feature adjustable dosage for flexible usage.

Accepted Answer

Yes, Smarlean's H4 hand soap dispenser, H1 automatic soap dispenser, and H2 automatic soap dispenser all feature adjustable dosage and a patented design.Refer to the image below for details. Feel free to click the product link if you're interested. Smarlean H1 Commercial Hospital Hands Free Hand Sanitizer Dispenser, Battery Soap Dispenser The H1 Automatic Soap Dispenser with adjustable dose designed for hospital, which can be used with a wide range soaps and sanitizers. Smarlean H2 Hospital Automatic Sanitiser Dispenser, Touchless Hand Sanitizer Dispenser Smarlean H2 automatic soap dispenser was mainly designed for hospital, patent design is the model can fit different bottles. Smarlean H4 Commercial Touch Soap Dispenser, Refillable Foaming Hand Soap Dispenser The H4 manual soap dispenser with 1000 ml large capacity can meet various soap needs. Adjustable dose makes end-users can adjust suitable dose.

Question 12

We have large-dose dispensers specially designed for hospitals.

Accepted Answer

Yes, Smarlean provides large-dose dispensers, with the biggest dose being around 2.4 ml.If you would like to purchase a soap dispenser for a hospital, click the following product link. Smarlean H2 Hospital Automatic Sanitiser Dispenser, Touchless Hand Sanitizer Dispenser Smarlean H2 automatic soap dispenser was mainly designed for hospital, patent design is the model can fit different bottles. Smarlean H1 Commercial Hospital Hands Free Hand Sanitizer Dispenser, Battery Soap Dispenser The H1 Automatic Soap Dispenser with adjustable dose designed for hospital, which can be used with a wide range soaps and sanitizers.

Question 13

We can make sure that the dispensers won’t leak

Accepted Answer

Yes, Smarlean wSoap and tSoap are top delivery soap dispenser, which you no worry soap leak.

Question 14

ADA details.

Accepted Answer

The full name of ADA is the Americans with Disabilities Act (ADA), which was signed into law in 1990 and requires facilities to make accommodations for disabled people.For dispensers, there are 2 requirements:1. Dispenser depth 2. Push force Smarlean's manual and automatic soap dispensers comply with ADA requirements.You can check the following picture to get an overview of ADA compliance.Feel free to explore our top-selling products and contact us if you need further information! Smarlean H4 Commercial Touch Soap Dispenser, Refillable Foaming Hand Soap Dispenser The H4 manual soap dispenser with 1000 ml large capacity can meet various soap needs. Adjustable dose makes end-users can adjust suitable dose. Smarlean H5 Commercial Hand Soap Lotion Dispenser, Hand Liquid Soap Dispenser The commercial hand soap dispenser leads the industry with higher capacity, lower servicing requirements, less waste and less mess. Smarlean H7 Commercial Hand Sanitizer Pump Dispenser, Liquid Hand Soap Dispenser It can be used for toilet sterilizer and hospital hand sanitizer dispenser. it has a big window design for advertising use. Smarlean Commercial H3 Automatic Foam Soap Dispenser, Hands Free Hand Sanitizer The newly upgraded automatic soap dispenser which carries 2 infrared sensors can accurately detect your hand every time.

Question 15

The MOQ for custom color is 2000 pcs.

Accepted Answer

Yes, we can match the color by Pantone number or your samples. Customized colors are available. MOQ: 2000 pcs per color.Please refer to the following photos of the customized dispenser.Don’t miss out on our best-sellers — click the links to explore, and feel free to reach out for any inquiries! Smarlean Commercial H3 Automatic Foam Soap Dispenser, Hands Free Hand Sanitizer The newly upgraded automatic soap dispenser which carries 2 infrared sensors can accurately detect your hand every time. Smarlean H4 Commercial Touch Soap Dispenser, Refillable Foaming Hand Soap Dispenser The H4 manual soap dispenser with 1000 ml large capacity can meet various soap needs. Adjustable dose makes end-users can adjust suitable dose. Smarlean H5 Commercial Hand Soap Lotion Dispenser, Hand Liquid Soap Dispenser The commercial hand soap dispenser leads the industry with higher capacity, lower servicing requirements, less waste and less mess. Smarlean H2 Hospital Automatic Sanitiser Dispenser, Touchless Hand Sanitizer Dispenser Smarlean H2 automatic soap dispenser was mainly designed for hospital, patent design is the model can fit different bottles.

Question 16

any details can be negotiated.

Accepted Answer

Yes, you can. However, the quantity of each ordered item should meet our MOQ.

Question 17

If you don't have any special requirements for product packaging, we will offer you the standard one

Accepted Answer

The price we quoted is based on a bubble bag, an inner box, and the export carton that we normally use. For the automatic dispenser, the packaging includes a PE bag with foam ends and a corrugated inner box to protect the dispenser and avoid damage during transportation. Smarlean packaging can pass the drop test.Our standard product packaging is shown in the picture below.

Question 18

Smarlean has all the certifications that ensure our products can enter your market.

Accepted Answer

We have passed ISO 9001, CE, and ROHS certifications, and comply with the ADA (Americans with Disabilities Act). Our dispensers have many design and function patents.Feel free to click the link below to view more details about our certifications!https://www.dispensersml.com/certificate.htm

Question 19

Smarlean dispenser has unique design makes battery power-saving.

Accepted Answer

Smarlean dispensers are designed to be power-saving, with four alkaline batteries that last for 80,000 to 120,000 cycles and can work for 2-3 years, offering cost savings for the end user.Please refer to the following rough structural diagram to learn more. If you would like more specific information, please feel free to contact us.

Question 20

Smarlean has significant advantages in OEM and ODM customization services.

Accepted Answer

Of course! We have provided ODM/OEM services to Kimberly-Clark and Solaris for more than 22 years, and have also worked with other valued customers on ODM projects.If you would like to learn more about our customization services, please click the following link:https://www.dispensersml.com/comm02/UNIQUE-SERVICES.htmThe customization process is outlined below.

Question 21

No worries, we will make sure your cartridge fits our dispensers if you really need it.

Accepted Answer

Sure, no problem. If the size suits our dispenser, we will make a holder for your cartridge to fit our dispenser. We have provided many ODM services for customers.If you would like to know more about the OEM & ODM customization process, please click the following link:https://www.dispensersml.com/comm02/UNIQUE-SERVICES.htmAlso, please refer to the customization process picture below for more details. You’re welcome to browse our best-selling products, and don’t hesitate to contact us for further assistance. Smarlean H4 Commercial Touch Soap Dispenser, Refillable Foaming Hand Soap Dispenser The H4 manual soap dispenser with 1000 ml large capacity can meet various soap needs. Adjustable dose makes end-users can adjust suitable dose. Smarlean Commercial H3 Automatic Foam Soap Dispenser, Hands Free Hand Sanitizer The newly upgraded automatic soap dispenser which carries 2 infrared sensors can accurately detect your hand every time. Smarlean H5 Commercial Hand Soap Lotion Dispenser, Hand Liquid Soap Dispenser The commercial hand soap dispenser leads the industry with higher capacity, lower servicing requirements, less waste and less mess. Smarlean H2 Hospital Automatic Sanitiser Dispenser, Touchless Hand Sanitizer Dispenser Smarlean H2 automatic soap dispenser was mainly designed for hospital, patent design is the model can fit different bottles.

Question 22

Smarlean is always responsible for all faulty products.

Accepted Answer

a. Our products are produced under a strict quality control system, and the defect rate will be less than 0.2%.b. During the warranty period, we will send a new one or accessories for free. For defective batches, we will repair them and resend them to you, or we can discuss the solution, including a recall, based on the actual situation.

Question 23

FOB, CFR, CIF, and EXW prices are all available for your choice.

Accepted Answer

Sure! We can offer FOB, CFR, CIF, and Ex-factory terms for you. We suggest shipping by CIF, as it is more favorable. If you choose FOB, the unit price will be much higher because your freight forwarder will charge a higher fee.

Question 24

The discount price can be negotiated.

Accepted Answer

Of course, a favorable discount will be offered if the order quantity is large.

Question 25

You are welcome to visit our factory.

Accepted Answer

We warmly welcome your visit! We are located in Longhua District, Shenzhen City, Guangdong Province. It's about a one-hour drive from Shenzhen Airport to our company.

Question 26

Delivery time depends one specific purchase quantity.

Accepted Answer

Trial order: 12-15 days; 20ft container: 20-25 days; 40ft container: 20-35 days.

Question 27

We have many payment methods for you to choose from.

Accepted Answer

T/T, L/C, cash, PayPal, and Western Union are accepted.

Question 28

one year warranty.

Accepted Answer

We offer a one-year quality warranty, including free replacement.

Question 29

Delivery time may vary based on the selected shipping method and the destination.

Accepted Answer

We usually ship small orders by DHL, UPS, FedEx, or TNT—it takes about 4–5 days to arrive.For bulk orders, sea shipping is more cost-effective, and delivery time depends on the distance.

Question 30

Sample delivery time is 1-2 days.

Accepted Answer

The delivery time is usually around 1–2 days for items with general requirements.

FAQs